Subscriptions

Subscribe to your favourites

Never run out of your pet's favourites again. Set up a repeat delivery and we'll bring it round on schedule. Skip, reschedule or cancel online whenever you like.

Browse products

My subscriptions

Look for this option on the product page or in your basket.

Delivery frequency
Every 4 weeks
Quantity
1

Creating a subscription

How it works

Choose what and how often

Pick Subscribe & Save on a product, then choose your quantity and delivery frequency.

Pay for your first delivery

Check out as normal. You'll see the price per delivery and the schedule before you pay.

We remind you first

We email you 3 days before each payment. Payment is taken the day before each delivery.

Delivered to your door

Your order arrives with our own local delivery team, on schedule, until you cancel.

Managing your subscription

You're in control

Go to My Account › My Subscriptions to see what's coming and when. From there you can:

Skip a deliveryAway or still well stocked? Skip the next one.
Change your next delivery dateMove it to a day that suits you better.
Cancel online, any timeCancel before the payment date and you won't be charged for the next delivery.

Cancelling your subscription

14 days to change your mind

You can cancel within 14 days of starting, and at any time after that. Cancelling stops future orders, and any upcoming order that hasn't been paid for won't be charged.

If an order has already been paid, it will still be delivered and our returns policy applies. We'll email to confirm your subscription has ended.

Returns & refunds policy →

Need a hand setting one up?

Call us on 01892 662961 and we'll help you choose the right food and the right schedule for your pet.